How listening to customers changed everything for Mazzon.
PHOENIX, ARIZ. (Jan. 14, 2026) — Arizona’s commercial real estate landscape is evolving, and property managers are at the forefront of this change. Mazzon, formerly Mazzon Industries, has evolved from Arizona’s No. 1 commercial real estate business development management firm into the state’s first free, property-manager-driven commercial real estate organization.
Mazzon is built entirely around the priorities and input of the professionals it serves. By listening to customers of its service partners, Mazzon has created a network where property managers control the experience, access trusted service partners directly, and shape how the industry operates.
At the end of 2025, Mazzon met with the market of property managers and asked one simple question: “What do you want Mazzon Industries to become?” The answer was clear: Mazzon – a commercial real estate organization driven by property managers. Complementing traditional nonprofit commercial real estate organizations where many property management members are still prospects, Mazzon is comprised of property managers who are already customers of its service partners.
“Based on their market knowledge and experience, property management members voices will be heard by Mazzon to determine which future service providers join the network, with only one provider per category,” said Mazzon founder Daniel Mazzon. “This ensures quality, exclusivity and accountability. Education topics are chosen by property managers and delivered by service-partner owners and operators who work with them throughout the year, making content practical and actionable. Mazzon is built around real challenges property managers want to solve, with service partners by their side to accomplish their goals.”
Mazzon is located in Biltmore Fashion Park; property management customers now have their own remote office designed entirely for their needs. A custom-fitted van allows members to bring their laptops, focus on work, and enjoy coffee, breakfast, or lunch delivered from Capital Grille, all while listening to music they choose.
Colleagues can join for collaborative sessions, and there are no sales reps, just a calm, professional environment where property managers feel valued and supported by their service partners. Every detail, from seating to amenities, is crafted to combine productivity, comfort, and appreciation, creating a unique customer experience in commercial real estate.
Mazzon’s evolution reflects a personal shift by its founder. Mazzon transitioned from a traditional Business Development Manager role into a true business partner to both property managers and service providers. His focus is to continuously build an organization where members and their service partners strengthen relationships, improve outcomes, and create long-term value.
Mazzon operates daily, actively focusing on customer satisfaction, service progress, project updates, and continuous feedback from property managers on what they want to learn, improve, and address next. This level of involvement allows service partners to provide a platform and a partnership for their customers at no charge.
“The result is a win for both sides: better service, stronger relationships, and sustainable growth driven by customer experience,” Mazzon said.
With access soon to be granted to more than 5,000 property management customers across 50 firms, Mazzon positions itself at the forefront of growth, powered by service partner education, colleague collaboration, and daily engagement.
Every property management member is already a customer of at least one service partner, creating a self-reinforcing ecosystem where satisfied customers drive accountability, loyalty, and growth.
Mazzon is Arizona’s first free, property-manager-driven commercial real estate organization, delivering exceptional service, partner education, fun networking events, and colleague collaboration.
Member registration, the 2026 calendar of events, and luxury mobile availability will begin later this month. For more information, call (480) 323-0398 or email Mazzon at daniel@mazzonindustries.com.
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